Having been in business for seven years, we are deeply grateful for long-standing friends who have been supporting us. Thus we pondered over how we may provide improved services besides making better products. After a few months of hard work, we have established a member system dedicated to Alto that allows our customers to earn points, become Alto VIP members and enjoy lifelong benefits or redeem their points for vouchers. We will also hold VIP exclusive events from time to time. Better yet, vouchers are applicable to purchases made on both the official website and at our branch stores! For information on how to become an Alto member, please read the detailed description below.
How to become a member
Tear open the anti-counterfeit label on the warranty card or package, scan QR code to enter your information, and register your Alto product to earn points and become an Alto member. You may redeem your points for vouchers, or for Alto VIP membership which grants exclusive discounts and/or special offers.
Calculation of Points
Points earned through purchase are calculated based on the amount spent:
Under NTD 999 = 3 points
NTD 1000 – 1999 = 10 points
NTD 2000 – 2999 = 20 points
NTD 3000 – 3999 = 30 points
NTD 4000 – 4999 = 40 points
NTD 5000 – 5999 = 50 points
NTD 6000 – 6999 = 60 points
Note: The Company reserves the right to adjust the points.
Redemption of membership points
Vouchers are available in two values: A voucher valued at NTD 60 redeemed with every 20 points, and a voucher valued at NTD 150 redeemed with every 50 points. A voucher may be redeemed only once a month, is valid until the end of the following month from the day of redemption, and may be used collectively or separately.
Redemption of VIP membership card
A VIP membership card may be redeemed with 80 points accumulated over an indefinite period of time. VIP members are entitled to lifelong rights and benefits.
VIP member exclusive benefits
- Lifelong discount of 10% off each purchase.
- Indefinite exclusive discounts and/or special offers.
- Exclusive discounts and/or special offers, or gifts, on Alto Anniversaries.
How to use your VIP membership card and vouchers
- Applicable only on the Alto official website and at Alto operated branch stores.
- Present your VIP membership card upon purchase to receive a 10% discount or exclusive special offer.
- A VIP membership card may be used in combination with vouchers.
- A VIP membership card may not be used in combination with other discounts or special offers.
Scan your product warranty card now to become an Alto member for exclusive discounts and/or special offers!